SAP CRM Services
With experienced consultants, an approach based on proven methodologies, competitive pricing, and demonstrated success with implementations, our mySAP CRM Team is ready to partner with you to help you meet your business needs. Our CRM offering includes a full range of project management, analysis and implementation services, and upgrade programs.
SAP CRM Implementation Methodology
ERP Logic recommends the ASAP Implementation methodology. In addition, ERP Logic uses best practices and methodologies that augments and accelerates the implementation. ERP Logic created standard templates such as project plans, kick-off meeting agendas, gap analyses, workshop agendas, user assessments, and quality assurance checklists from our previous mySAP CRM project implementation experiences. ERP Logic has also standardized project procedures, implementation strategies, project metrics, project communication plans, and project documentation.
CRM Workshops
ERP Logic conducts workshops on how the mySAP CRM solution helps improve and enhance Customer Relationship Management. These workshops also help us to better understand your company's business environment, goals, objectives, business drivers, and project scope. During the workshop, ERP Logic will map the business needs with the appropriate mySAP CRM module for implementation. The workshop also includes a product demonstration. Our mySAP CRM workshop has proven to be very productive and valuable for our clients time and time again.
CRM Pilot Projects
ERP Logic helps companies build pilot projects. A pilot project will help clients experience the full benefit of a mySAP CRM implementation in a short time. This pilot project will also allow our clients to fully evaluate the mySAP CRM product and its functionality. End users will have the opportunity to understand and learn the solution by hands-on experience. Ultimately, clients can decide to go ahead with a full-blown mySAP CRM implementation with or without enhancements as needed by the business.
Legacy Systems Migration
Worried about legacy sales force systems and valuable data residing on aging systems? No big deal! ERP Logic's consultants have helped many customers in legacy systems data migration to SAP CRM. ERP Logic not only ensures a successful migration, but also improves the usability of the data.
External Systems Integration
Does your business rely on sales leads and job leads from external sources like Reuters and McGraw Hill? Are you having difficulties getting automated updates to the sales and customer care representatives? ERP Logic has your solution. ERP Logic invests heavily in upgrading the skills of our consultants in this particular area. Our technical consultants are empowered with the latest integration technologies like BAPI, Java, and XML, to complement their unprecedented ABAP/4 skills. We make seamless integration of SAP CRM with whatever external systems you use for business.
Web Integration
ERP Logic can help you integrate your CRM solution with your already existing web shop. We have a dedicated web team that can help you with all your business-to-business or business-to-consumer needs. With experience and best practices as our guide, the ERP Logic team will ensure all your integration points and issues are resolved.
