BASIC
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•Jump start services designed for organizations and users who need minimal assistance.
•Fixed Price tele-consulting and remote services.
•Typical committed project engagement hours range from (1/2 week - 2 weeks (20 hrs - 80 hrs ) per consulting engagement .
•Break fix support
•Provide troubleshooting guidelines for specific functional, or technical questions related to specific SAP module, and business process.
•On most situations the deliverable will be either instructions, references etc. |
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PREMIUM
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• Turnkey services
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Fixed-price tele-consulting and remote services with some onsite travel as required.
•Typical committed project engagement hours range from 4 weeks - 12 weeks ( 160 hrs—480 hrs) per consulting engagement.
•Dedicated project management and well defined deliverables.
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Designed for customers that want SAP experts to set up, configure, troubleshoot, enhance their SAP solution.
•Predefined services to allow your organization to take full advantage of SAP implementation .
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CUSTOM
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•Customized services.
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Fixed / variable price tele-consulting / remote services / onsite travel as required.
•Typical committed project engagement hours range from 12 weeks - 24 weeks ( 480 hrs - 640 hrs) per consulting engagement.
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Dedicated project management and well defined deliverables.
•Designed for customers that want SAP experts to set up, configure, troubleshoot, enhance their SAP solution.
•Custom services to allow your organization to take full advantage of SAP implementation . |
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